Shipping
Shipping Rates & Methods
All orders are processed and shipped within 1-2 business days. Processing time may vary due to merchandise availability and/or payment discrepancies. We are located in Minnesota, thus shipping time will vary depending on location. Shipments are based on business days (including express shipping). We do not process/ship orders during the weekends or holidays. Delivery time of your package may be delayed if no one is present at the time of delivery.
As soon as your order has been shipped, you will receive an email confirmation (to the email address entered on your order) with your tracking information. If you don’t receive an email, please contact our client relations team and we’ll gladly update you with your shipping information.
USA SHIPPING
As soon as your order has been shipped, you will receive an email confirmation (to the email address entered on your order) with your tracking information. If you don’t receive an email, please contact our client relations team and we’ll gladly update you with your shipping information.
USA SHIPPING
US/Domestic shipping includes the 48 continental states, Alaska, Hawaii, US territories and APO/FPO addresses. We use USPS, FedEx, UPS and FedEx depending on your ship-to location.
Standard ground shipping, within the 48 continental states, will take on average of 1-5 business days (after processing time). We use UPS / USPS for orders shipping to Alaska, Hawaii, APO/FPO, US territories and PO Box addresses. For orders shipping outside the mainland, please allow between 5-10 business days. Express shipping will take 2-3 business days (after processing time). We use UPS for express shipping and a signature is usually (but not always) required during the time of delivery. Undeliverables (return to sender) will be subjected to additional charges. Please refer to our return policy for more information.
CANADA SHIPPING
Packages to Canada are shipped via UPS and United States Postal Service (USPS) international priority mail. Shipping time is estimated between 7-10+ business days. Please be advised that for international shipping, delays may occur due to foreign customs. Once the package has passed through foreign customs, delivery will be handled by Canada Postal Service if shipped via USPS. Tracking will then be available through Canada Post. Customer is responsible for all custom charges, fees or taxes that are due at the time of delivery.
Undeliverables (return to sender) may be subject to abandonment. In this situation, customer will not be eligible for any refunds.
INTERNATIONAL SHIPPING
Any international order may incur a customs fee. The shipping step of the checkout process states that all international orders may incur customs fees and additional fees. These fees are being charged by your government, not our site or company. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.
